Carnival cruise failure, Carnival Cruise Lines will fly all passengers on one of its cruises back to Florida after the ship suffered a generator failure while docked in the Caribbean.
The experience on the Carnival Dream became something of a nightmare for some passengers Wednesday when power went off, some toilets stopped working, and no one was allowed to get off the vessel even though the ship was docked at Philipsburg, St. Maarten, in the eastern Caribbean.
Although power had been restored and facilities were functioning again, the ship still couldn't leave port.
Cruise passengers received a letter from the captain, according to a passenger who e-mailed a photo of the correspondence to CNN.
Captain Massimo Marino told passengers they will be booked on flights to Orlando or another destination. Passengers with cars at Port Canaveral will be bused from Orlando to the facility about an hour away.
The letter also offers passengers a three-day refund and a half-price cruise in the future.
The captain said passengers could "enjoy another day in beautiful St. Maarten" or stay onboard for a "full schedule" of activities.
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